Cloud Call Center 4 Agent

Description

Paket Cloud Call Center 4 Agent

• Dedicated Cloud VM
• 1 DID Number 4 Concurrent
• 4 Agent 1 SVP
• Advance Queue
• Chat (Web,WA-API,FB)
• Wallboard
• Switchboard
• IVR
• 3 Month Recording
• Support Record Archiving via FTP, SFTP, SMB, Google Bucket
• Whisper/BargeIn/Listen
• Advance Reporting
• Click to Call
• API Integration
• Click to chat & talk Embedded web
• Click 2 Meet
• Call Flow Design
• Hubspot CRM Free edition
• Whatsapp Business API integration

Ready plugin CRM:

• Salesforce
• Freshdesk/Freshsales
• Zoho
• Vtiger
• Bitrix24
• Zendesk
• Microsoft Dynamics 365
• EveryoneAPI
• Microsoft Office 365